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HOTEL SERVICES

  • A 24 Hour Room Service

    Be occupied without being distress, since we offer 24 hour in room service to bring you excellent comfort during your stay.
  • Airport Transfer Services

    Available throughout the day, our airport shuttle services are available 24 hours. Just a small extra charge of Rp. 120,000,- per service. Contact us direct via info.astara-bpn@jatrahotels.com for reservation in advance.
  • A 24 Hour Laundry and Dry Cleaning Services

    Need to get your laundry clean and tidy? You do not need to worry as we offer a 24 hour laundry services. From regular to express laundry is available, simply call our housekeeping laundry valet to arrange your laundry process.
  • In Room Spa and Massage

    In room spa and massage treatments are available from 7 am until 9 pm (last order). We provide professional health spa services from Japonica Spa - Grand Jatra Hotel Balikpapan. Please contact our guest services officer via ext. no. 0 to reserve your preferred treatment.


Astara Hotel Balikpapan, managed by Jatra Hotels & Resorts bring a new phase of integrated business, relaxation and wondrous dining escapade.